Welcome to the Black Wealth Events FAQ page. Here we address common questions and concerns about our events, ticketing, data practices, and participation. If you don’t see your question here, feel free to reach out to us directly.
Q: What is Black Wealth Events and who are these events for?
A: Black Wealth Events is a company that hosts professional networking and development events, primarily geared towards Black professionals and entrepreneurs interested in wealth building, career advancement, and community empowerment. That said, our events are inclusive and open to everyone who finds value in our content and mission. Our goal is to create enriching experiences through conferences, workshops, and networking mixers that celebrate Black excellence in business while providing tools and knowledge that benefit all attendees. Whether you’re an established professional, a recent graduate, or an ally looking to support and learn, you are welcome at Black Wealth Events.
Q: How do I register for an event or purchase a ticket?
A: You can register for our events through our official website. Here’s the general process: navigate to the “Events” section, select the event you’re interested in, and click the registration or “Buy Ticket” button. You’ll be prompted to fill in your details (such as name and email) and then proceed to payment if the event is paid. We use a secure payment processor (Stripe) to handle credit card transactions, so your payment information is protected. Once your registration is successful, you should receive a confirmation email with your ticket or registration details. If you encounter any issues during registration or do not receive a confirmation, contact us at [registrations@blackwealthevents.com] for assistance.
Q: Are the events in-person, virtual, or hybrid?
A: We offer a mix of event formats:
- Some of our events are in-person at various venues across the U.S. (the event page will list the city and venue details). These are great for face-to-face networking and often include additional elements like catered networking sessions or expo booths.
- We also host virtual events (like webinars or online conferences) that you can attend from anywhere. Virtual events will typically be conducted via a platform like Zoom or a dedicated virtual conference software. After registering, you’ll receive a link or login instructions for the online event.
- In some cases, we have hybrid events where there’s a live in-person component and a simultaneous online broadcast for remote attendees. We strive to make hybrid attendees feel as included as possible, with digital networking lounges and live Q&A feeds.
Each event listing on our site will clearly state the format. Please check the event details to know whether you should plan to travel to a venue or prepare your home office for an online session.
Q: What is included in the ticket price?
A: The inclusions can vary by event, but generally your ticket grants you access to all standard sessions of the event (keynotes, panels, breakout workshops, etc.). For in-person events, tickets often include light refreshments or meals as specified (e.g., a networking breakfast or lunch might be provided). Some tickets come with additional perks such as access to presentation slide decks or post-event video recordings, a swag bag, or entry to a special networking reception. VIP or premium tickets (if offered) might include extras like priority seating, meet-and-greet opportunities with speakers, or exclusive workshops. Each event’s page will outline what comes with the ticket type you choose. If anything is unclear, we encourage you to reach out or check if there’s an agenda or brochure available for download.
Q: Are tickets refundable or transferable if I can’t attend?
A: All purchases are non-refundable, as stated in our Refunds & Cancellations Policy. Once you purchase a ticket, we cannot offer a refund if you decide not to attend or cannot attend due to personal circumstances. This policy is in place because we often have upfront costs and limited seating; a last-minute cancellation might prevent someone else from attending and complicates our planning. Regarding transfers, tickets are generally intended for the original purchaser/registrant. However, we understand life happens. If you find you absolutely can’t attend, please contact us as soon as possible. In some cases, as a one-time courtesy, we may allow you to transfer your ticket to a colleague or friend, or possibly apply it as a credit towards a future event, but this is not guaranteed and is handled on a case-by-case basis. Any transfer typically must be requested well before the event date, and we reserve the right to decline transfers. Always check the specific event’s terms at the time of purchase for any event-specific refund or transfer rules.
Q: How is my personal information used when I register? Will you share my info with other attendees or sponsors?
A: When you register for an event, we collect personal information like your name, email, and possibly your company/role (see our Privacy Policy for full details). We use this information primarily to process your registration, communicate with you about event logistics, and provide you with the services you signed up for. We may also send you updates about future events if you’ve opted in to our mailing list (you can opt out anytime). We do not sell your personal data to third parties. For events, we sometimes prepare an attendee list or networking directory, but we only include your information in such materials with your consent. For example, some professional events might have an opt-in attendee networking app (possibly powered by NetWurk.ai or similar) where you can choose to share your profile with others to connect. Sponsors or partners might receive aggregate information (like “we expect X number of attendees from Y industry”) but they do not get your personal contact details unless you choose to engage with them (for instance, by allowing your badge to be scanned at a sponsor’s booth or signing up for their material). Rest assured, we treat your data with care and in accordance with U.S. privacy laws – and you can exercise rights like requesting deletion of your data after the event if you wish.
Q: Is my payment information secure?
A: Yes. We use Stripe for payment processing, which is a highly trusted and secure payment gateway. Stripe is PCI-DSS compliant, meaning they follow strict industry standards for protecting credit card data. When you enter your credit card number and other payment details on our site, that information is transmitted directly to Stripe over an encrypted connection; we do not see or store your sensitive card details (like full card number or CVV). Our website itself is secured via HTTPS, which you can verify by the padlock icon in your browser’s address bar when on our payment page. In summary, we have taken industry-standard steps to ensure your payment is handled safely. If you prefer not to pay online, contact us – in some cases we might offer alternative methods (like an invoice for a business check), but online via Stripe is the fastest and most secure for instant registration.
Q: Will there be photographs or video taken at events?
A: In most cases, yes. We often have an official photographer and/or videographer at our events to capture highlights. By attending a Black Wealth Events function, you consent to photography and video recording. These photos and videos may be used in our promotional materials, social media, or future event recaps. We try to be respectful with how media is captured – our focus is usually on the speakers, general crowd shots, and the overall atmosphere. If we plan any close-up interviews or specific attendee spotlights, we’ll typically ask those individuals for permission directly. We understand some attendees may be camera-shy or have privacy concerns; while we cannot guarantee you won’t appear in any footage (especially in group shots), you are welcome to inform our staff or photographers at the event and we’ll do our best to accommodate (for instance, avoiding taking clear photos of you or blurring you if feasible in post-production). No matter what, any imagery we capture will be used tastefully and professionally, aligned with our mission of highlighting the positive and empowering nature of our events.
Q: What is the dress code for in-person events?
A: Dress code can vary by event, but generally our professional networking events are business casual. We want you to be comfortable and authentic, but also mindful that you’re in a professional setting. For most conferences or workshops, business casual (or even smart casual) is appropriate – think slacks or khakis, skirts or dresses, button-down shirts or blouses, optional blazer, etc. Ties and suits are not required unless we specify a formal gala or dinner. If we ever host a special event (like an awards banquet or cocktail reception), we’ll note if the dress code is more formal. For virtual events, of course, you can be more relaxed – no strict dress code, but if you’re on camera, a neat casual appearance is courteous to fellow attendees. If in doubt, the event description or confirmation email might mention attire suggestions, or you can ask us. Remember, the focus is on learning and networking; as long as you’re presentable and respectful, we’re happy to have you.
Q: Do you accommodate dietary restrictions or special needs at events?
A: We strive to make our events accommodating. For in-person events that include food, we usually provide a variety of options and often include vegetarian choices by default. If you have specific dietary restrictions (e.g., vegan, gluten-free, halal, allergies), please let us know in advance (typically there’s a field during registration or you can email us). We will communicate with the venue/caterers to try to arrange suitable meals or clearly label ingredients. Regarding special needs: if you require any accessibility accommodations (such as wheelchair access, reserved seating for hearing/vision needs, an ASL interpreter, etc.), please contact us ahead of the event. We cannot guarantee every accommodation, but we will make a sincere effort to work with the venue and our resources to assist you. Our Accessibility Statement (below) also reaffirms our commitment to consider the needs of all participants. The earlier we know your needs, the better we can serve you – last-minute requests at the event may be harder to fulfill, although we’ll do what we can.
Q: I’m attending virtually; how can I network with others?
A: Great question! We know networking is a big reason people join our events. For virtual attendees, we often employ digital tools to replicate the networking experience:
- We might use a platform like NetWurk.ai or a conference app that has virtual networking lounges or chat rooms. Once you’re registered, we’ll send instructions on how to join these. You can create a profile and connect with other participants, engage in discussion boards, or join breakout video chats for small group networking sessions.
- During the event, we encourage you to use features like the chat window or Q&A to make your presence known – ask questions to speakers, share your LinkedIn or contact info if you’re comfortable, or respond to others’ comments.
- Some events have scheduled “virtual networking breaks” where we randomly assign attendees to small Zoom breakout rooms for a few minutes so you can introduce yourselves and chat. Treat it like speed networking – have a quick intro about who you are and what you do.
- Post-event, we may circulate a list of attendees who opted in to share contact info, or provide a forum/group where attendees can continue the conversation.
We’re continuously looking to improve virtual networking, so feedback is welcome. While nothing fully replaces a face-to-face conversation, many attendees tell us they still make meaningful connections online through these tools.
Q: How do I stay informed about upcoming events and opportunities?
A: We’re thrilled you want to stay in the loop! Here are a few ways:
- Subscribe to our Newsletter: On our website, you can subscribe to our mailing list. We send periodic newsletters with announcements of new events, early-bird ticket offers, speaker spotlights, and relevant articles. We respect your inbox – expect maybe one or two emails a month, and you can unsubscribe anytime.
- Follow Us on Social Media: We maintain an active presence on platforms like LinkedIn, Instagram, Facebook, and Twitter (handles are usually @BlackWealthEvents or similar – check the footer of our site for direct links). We post updates, behind-the-scenes looks, and sometimes run contests or promotions for our followers.
- Website Updates: The Events section of our website is always updated with the latest events. If an event is coming soon, it’ll be listed there with dates and registration info.
- Community Platforms: If you’ve attended our events, you might get invited to closed groups or communities (for example, a LinkedIn group or Slack workspace for Black Wealth Events alumni). Those channels can also have discussions and announcements.
We recommend at least one of the above so you don’t miss out – many of our events have limited seats or early registration discounts.
Q: What if I have a complaint or an issue during an event?
A: We hope every event runs smoothly, but if you encounter any problem, we want to address it. If it’s during an in-person event, you can approach any Black Wealth Events staff member (we’ll typically have badges or shirts identifying us) at the registration desk or around the venue. Bring the issue to our attention – whether it’s a facility problem (e.g., “the room is too cold,” “I can’t hear the speaker well”), a personal concern (“I feel uncomfortable with another attendee’s behavior”), or anything else – and we will do our best to resolve it on the spot. For virtual events, use the support chat or designated contact (often we have a moderator or tech support person you can message in the platform) to report issues (like trouble accessing a session, or someone behaving inappropriately in chat). After any event, you will usually receive a feedback survey. We take responses seriously, so if something didn’t meet your expectations, please let us know there or email us directly at [support@blackwealthevents.com]. Our aim is continual improvement, and we appreciate your input in making our events better and safe for all.
Q: How can I contact Black Wealth Events for more information?
A: We’re here to help! For general inquiries, you can email us at [info@blackwealthevents.com]. If you have a specific question about registration or tickets, [registrations@blackwealthevents.com] is best. We also have a contact form on our website under “Contact Us” – messages sent there will reach our team. Additionally, our social media direct messages are monitored, so you can send us a DM on LinkedIn, Instagram, or Twitter for quick questions. For phone inquiries, we might provide a customer service number on the contact page (check the website for the latest contact details). Our team strives to respond to inquiries within 1-2 business days. Whether it’s a query about an upcoming event, partnership opportunities, or media inquiries, don’t hesitate to reach out.
We hope this FAQ has been helpful. If you have any other questions or need clarification on anything, please let us know. Thank you for your interest in Black Wealth Events – we look forward to seeing you at our events!